Crafty Vendor Sign-Up Process
Crafty is a curated multivendor marketplace designed to showcase handcrafted and artisan products. To maintain high standards and deliver a seamless experience for customers and creators alike, vendors must complete the following onboarding process:
Vendor Account Registration
Vendor Account Registration
- Navigate to My Account
https://www.crafty.co.za/my-account-2/
- Complete the Online Registration Form with:
- Business/Brand name
- Contact details
- Product category
- Payment details (PayFast required for payment processing) 15% goes to crafty system support
On the PayFast account settings, payment methods enable split payment and add this merchant as an allowed merchant 10122644
- Submit the form to create your vendor account.
Note: A PayFast account is mandatory to proceed.
Profile
Setup
Profile Setup
After account creation, vendors must:
- Log into their Crafty vendor dashboard.
- Complete their profile:
- Add a brand logo or profile picture.
- Write a business description or story.
- Provide social links (optional).
- Set up delivery preferences:
- Configure delivery fee based on region or order value.
- Indicate shipping methods and turnaround times.
Product Image Requirements
Product Image Requirements
- Upload high-quality images for all products:
- Minimum 1000x1000px recommended.
- Clean background, preferably white or neutral.
- Multiple angles (front, side, back, close-ups).
Product listings with poor images may be rejected or delayed in approval.
Account Review & Approval
Account Review & Approval
- Once the profile and delivery setup are complete, your account will be submitted for review.
- Crafty’s admin team will:
- Verify vendor details.
- Check compliance with marketplace standards.
- Approve or request edits if needed.
Email Notification of Approval
Email Notification of Approval
- Upon successful review, you will receive an account approval email.
- You may then begin:
- Listing products.
- Receiving orders.
- Managing your shop on the platform.